Course Details

Office Management Skills Training Course for Office Assistants / Messengers

This is a special designed training course which has been organized with the aim of imparting in the course participants new skills and knowledge so that they can effectively carry out the work assigned to them by their bosses.

The aim of this course is to equip participants with modern knowledge and skills in Office Management to enable them to effectively carry out the work assigned to them on a daily basis in their various organizations. 

To achieve these aims, the following will be covered

  • Office Etiquette and Protocol
  • Office Management Skills
  • Management of office documents
  • Professionalism Ethics and Integrity
  • Role of an Office Assistant/Messenger
  • Effective Customer care
  • Effective time management
  • Effective Office Communication
  • Career Development
  • Projecting an Organizational positive Image
  • Understanding an Organisation
  • Secrecy when handling various documents
  • Stress Management Techniques

 

Target group for this course are Office Assistants / Messengers.